Forum Discussion
Nicholas_DBG
Jan 14, 2019Copper Contributor
Something went wrong - Forms - Permissions?
Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
- Jan 16, 2019
Hi Nicholas_DBG,
Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.
Forms GCC high will get be fixed soon.
Regards,
Zhongzhong
noahsparks
Aug 31, 2021Bronze Contributor
Yao Ke Yihua Cao (MODC) Zhongzhong_Li What is the best way to have this issue resolved? A direct message? Very disappointing to see the duration of this issue across multiple years.
- Yao KeAug 31, 2021
Microsoft
Sorry for the delay, all the root cause are not same even the message is similar. So we need to analyze case by case. If you seeing this issue with the form in your tenant, please work with your admin to open a support ticket for the issue, we have dedicate support team on this.- SteveTMSUsernameSep 01, 2021Copper ContributorCan you supply the link to where I need to generate a support ticket along with the selections needed so that it ends up with the correct support team.
Getting error on a form that I have permission to and have edited before.
Formid is: JIxDKhm0CUiCpT0bdmd0AUyg0igSOIlFiez0dzaS5YFUNVpRQ0lDSks4TDMzS1ozQjhLRkRBUjRFUS4u
I looked at the logs and it listed my connections as successful.
Most appreciated, Steve- dmk199Oct 08, 2021Copper ContributorWas there an answer to the support ticket? sounds like many have the same issue .