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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 15, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

fletchs2285's avatar
fletchs2285
Copper Contributor
Feb 24, 2021

Yao Ke Form ID: Ec9_cY4BR0qpj4jYCi7AEayAZFfBvFtDllWtuwcuz05UMlhMTzdNVTZNOVhEMjBCOUJGVVZLOUUzSS4u

Yao Ke's avatar
Yao Ke
Icon for Microsoft rankMicrosoft
Feb 24, 2021

fletchs2285 The log shows you don't have permission to access the form, can you talk to the owner to see if the owner change the settings of who can access the form? 

  • Jiashu99's avatar
    Jiashu99
    Copper Contributor
    Apr 30, 2021

    @Yao Ke I am having the same issue with a form my school team created, and I am the only one who cannot access it.

    Session id: 898065ff-5736-42a7-9446-5a3491a324f9, Correlation id: fd69313a-79fa-4a1a-b03d-a7da8cf46e7c

    Please respond to this otherwise I will fail my final.:cry:

     

    • Margaret65's avatar
      Margaret65
      Copper Contributor
      Apr 30, 2021

      Jiashu99 I figured it out. Under "Share to collaborate"  from the drop-down, chose "Specific people in my organization can view and edit" add  everyone you want to edit the form.

      • Jiashu99's avatar
        Jiashu99
        Copper Contributor
        May 01, 2021

        Margaret65 Thanks so much for your reply! All solved now! Cheers mate!!!:happyface:

  • mohdreda's avatar
    mohdreda
    Copper Contributor
    Mar 07, 2021
    Hey there, I forgot to link the session id in my last reply, so here it is: yCT26sSglUGH0kQ-XXUWzeTpNvPMMwRNiH1jstmTBb9UODBMMEdXVDM3UlpFQllZWE1LTkM2SDBZQi4u
  • mohdreda's avatar
    mohdreda
    Copper Contributor
    Mar 05, 2021

    Yao Ke Hi, I am having the You don't have permission to view or respond to this form issue, can you please help.

    Session ID is below. 

    Session id: 4b7c7da9-3476-4181-8b01-c47151fed23a, Correlation id: 7bdd3527-df8f-4d9d-9e6f-380de63207ed
    Thanks in advance
     

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