Forum Discussion

Copper Contributor

Jan 14, 2019

Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...

microsoft forms

Zhongzhong_Li
Jan 16, 2019
Hi Nicholas_DBG,

Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

Forms GCC high will get be fixed soon.

Regards,

Zhongzhong

Yao Ke

Microsoft

Jul 30, 2020

Nicholas_DBG Please PM me the form url that has access issues, I will investigate now

fletchs2285

Copper Contributor

Feb 23, 2021

Yao Ke Can you assist me? Session id: 5709ce4f-e65b-4758-815f-db2d890ef084,

Getting the same error, tried in private browsing still does not work.

Thanks

Yao Ke
Microsoft
Feb 23, 2021
Can you share me the formid and your user id?
- fletchs2285
  Copper Contributor
  Feb 24, 2021
  Yao Ke Form ID: Ec9_cY4BR0qpj4jYCi7AEayAZFfBvFtDllWtuwcuz05UMlhMTzdNVTZNOVhEMjBCOUJGVVZLOUUzSS4u
  - Yao Ke
    Microsoft
    Feb 24, 2021
    fletchs2285 The log shows you don't have permission to access the form, can you talk to the owner to see if the owner change the settings of who can access the form?
- fletchs2285
  Copper Contributor
  Feb 24, 2021
  Yao Ke Hi My Form ID is: Session id: d0ae3f0a-72df-447c-913c-0104c424fbf0, Correlation id: 4e483230-b8c0-4ccf-8d77-5ef20bb543c1
  
  Do you need any further information?