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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 16, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

Devyani2150's avatar
Devyani2150
Copper Contributor
Jun 11, 2020

Hi all,

 

I have a similar problem wherein the Microsoft Form was working for me for 2 days but now it is coming access denied for everyone.

The session ID is 921eeaba-852b-4ef8-ab95-5710fe7d3495, Correlation id: 22b0af82-b0a0-47c3-b83a-97a9a6f2ad22.

 

Your quick response would be appreciated as it is causing delay in my workflow.

 

Thanks!

Devyani Makan

MVPromise's avatar
MVPromise
MCT
Jun 28, 2020

Hi Devyani2150  Nicholas_DBG 

 I would like to ask how the forms was shared

 

If it was shared to only people in org can edit and you are getting access denied 

I would like you to open your browser in-private mode and try accessing the form.

 

there is a possibility that the browser has cached the wrong credential hence, when you try accessing the forms since its set to only people in org 

 

Please lets know the behavior when this has been achieved

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