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Copper Contributor

Jan 14, 2019

Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...

microsoft forms

Zhongzhong_Li
Jan 16, 2019
Hi Nicholas_DBG,

Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

Forms GCC high will get be fixed soon.

Regards,

Zhongzhong

Copper Contributor

Jun 17, 2020

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Microsoft

Jun 24, 2020

Any more information like formid?

SIIBE
Copper Contributor
Jun 25, 2020
Yao Ke
FormId=Hm4oC2JS4ki1OL7GYBbcL8TC2mmSTBNMrpRm2OC3KNVUNTQ2VU1ZUlczTUcyOTJPUE0wRENTUUhYOC4u
Thank you for following up.
- Yao Ke
  Microsoft
  Jun 26, 2020
  SIIBE Thanks for providing the information, a team is following up on the investigation and will post back soon
  - Joe_Marcellais
    Copper Contributor
    Jun 26, 2020
    Yao Ke I also have a user with the same issue. End user has a quiz in Microsoft Forms and it is set to 'people in my organization can view and edit' (and have also tried changing it to 'Users with Office 365 work or school account can view or edit'), but it is not allowing the Trainers in our department to access and view the results. When they initially set it up one guy was having access issues, they changed those permissions back and forth and then he was able to view it. But now 3 of our other trainers are unable to view the results.
    
    Here's the error I get on my end, Session id: 5acb3383-4336-4818-abb7-090ca828bf6f, Correlation id: 1e6c8edf-34bd-47d4-9617-3c09f61e5cd1
    
    FormId=sIr1nhA1mU2NPjyeAuurfwMMvZDy5hdOotxkS9tE3PZUNkRFVU9MS0RPRjhSNllIVVZQWUZWUUUxTC4u
    
    I can also provide a link to the form itself in a private message if that helps.
    
    Thanks,
    Joe

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