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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 16, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

SIIBE's avatar
SIIBE
Copper Contributor
Jun 17, 2020

Nicholas_DBG 

Same here: 

  1. Sessie-id: 5f8f8bb2-39a7-4346-827f-cdd57a28ee3f, correlatie-id: d87690d1-4fa5-404a-b74a-7cafef39702c
  2. Sessie-id: b0129ff2-dac1-40fe-a8dd-ee1d815acdc9, correlatie-id: 13f5c974-b682-4f59-a3f9-407df230ae73

This MS Forms Pro Form has been in use for some time, albeit it's been a while since used. Upon applying it again, no user seems able to complete the form, although it has been successfully sent via mail. It states "survey is closed or no new answers can be submitted", though no limitations are set on forms level.
Thank you in advance

SIIBE's avatar
SIIBE
Copper Contributor
Jun 17, 2020

Yao Ke 

  • Yao Ke's avatar
    Yao Ke
    Icon for Microsoft rankMicrosoft
    Jun 24, 2020
    Any more information like formid?
    • SIIBE's avatar
      SIIBE
      Copper Contributor
      Jun 25, 2020

      Yao Ke 

      FormId=Hm4oC2JS4ki1OL7GYBbcL8TC2mmSTBNMrpRm2OC3KNVUNTQ2VU1ZUlczTUcyOTJPUE0wRENTUUhYOC4u

      Thank you for following up.

       

      • Yao Ke's avatar
        Yao Ke
        Icon for Microsoft rankMicrosoft
        Jun 26, 2020

        SIIBE Thanks for providing the information, a team is following up on the investigation and will post back soon

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