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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 16, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

Devyani2150's avatar
Devyani2150
Copper Contributor
Jun 11, 2020

Hi all,

 

I have a similar problem wherein the Microsoft Form was working for me for 2 days but now it is coming access denied for everyone.

The session ID is 921eeaba-852b-4ef8-ab95-5710fe7d3495, Correlation id: 22b0af82-b0a0-47c3-b83a-97a9a6f2ad22.

 

Your quick response would be appreciated as it is causing delay in my workflow.

 

Thanks!

Devyani Makan

  • joshua_nael's avatar
    joshua_nael
    Copper Contributor
    Oct 13, 2023

    Session id: 445f14df-3aad-42dd-adc8-69ff100cde4b, Correlation id: 64be9dff-e979-4949-ab35-6a0bdf5535de

    • DingkunXie's avatar
      DingkunXie
      Icon for Microsoft rankMicrosoft
      Oct 13, 2023
      Access has been denied because the user is not the form owner and does not have permission to edit that particular form, if you want to response to that form, make sure you access it through response link.
    • Yihua Cao (MODC)'s avatar
      Yihua Cao (MODC)
      Icon for Microsoft rankMicrosoft
      Oct 13, 2023

      joshua_nael If you're using a collaborate link, please double check if it's valid (owner may delete it after sharing it).

  • MVPromise's avatar
    MVPromise
    MCT
    Jun 28, 2020

    Hi Devyani2150  Nicholas_DBG 

     I would like to ask how the forms was shared

     

    If it was shared to only people in org can edit and you are getting access denied 

    I would like you to open your browser in-private mode and try accessing the form.

     

    there is a possibility that the browser has cached the wrong credential hence, when you try accessing the forms since its set to only people in org 

     

    Please lets know the behavior when this has been achieved

  • Yao Ke's avatar
    Yao Ke
    Icon for Microsoft rankMicrosoft
    Jun 11, 2020

    Devyani2150 Can you share the form id you try to access and provide your tenant id (if possible also provide the userid)? 

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