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Nicholas_DBG's avatar
Nicholas_DBG
Copper Contributor
Jan 14, 2019
Solved

Something went wrong - Forms - Permissions?

Hi All, Sent out an office 365 form as normal but none of our users can access it, getting an error message saying ‘something went wrong’ and that they don’t have permission to access the form, des...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Jan 16, 2019

    Hi Nicholas_DBG,

     

    Yes, we have fixed this problem in one hour yesterday for both Forms production and GCC.

    Forms GCC high will get be fixed soon.

     

    Regards,

    Zhongzhong

Yao Ke's avatar
Yao Ke
Icon for Microsoft rankMicrosoft
Apr 10, 2020

mateuszjankaminski Can your colleague refresh the page and try again? or try with a private tab of browser? 

mateuszjankaminski's avatar
mateuszjankaminski
Copper Contributor
Apr 14, 2020

Yao Ke the same problem. The solution was share Forms for people not only from organization.

  • Yao Ke's avatar
    Yao Ke
    Icon for Microsoft rankMicrosoft
    Apr 14, 2020

    mateuszjankaminski Can you pm your form id? Let me try to check

    • BScott704's avatar
      BScott704
      Copper Contributor
      Apr 14, 2020

      I'm having the same issue here. Form link sent from email in Forms - the "Send and Collect Responses" link for our organization

      • Yao Ke's avatar
        Yao Ke
        Icon for Microsoft rankMicrosoft
        Apr 14, 2020

        BScott704 Can you PM me the form id?

         

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