Forum Discussion
Josette Moore
Jan 09, 2018Brass Contributor
Recover responses from deleted Form questions
Hello world,
I'm desperately trying to find a solution for recovering responses to questions that were deleted from a MS form. The form still exists but it recently (Jan.7th) went through a ma...
Mickie Pemberton
Aug 16, 2018Copper Contributor
We did not change our "form" survey in any way and we lost all of our previous responses. how can we access all of our existing responses?
Damien_Rosario
Aug 17, 2018Silver Contributor
Hi Mickie
Try logging a support ticket with Microsoft and see if they can retrieve it for you.
It's strange that it would disappear on its own. It could be possible that someone accidently deleted all responses when actually trying to view them.
Either way Microsoft support is your best chance!
If you happen to have used the OneDrive Form set up (as opposed to the default storage with Microsoft), you can always check a previous version of the doc to see if it has the missing results.
Best wishes
Damien
Try logging a support ticket with Microsoft and see if they can retrieve it for you.
It's strange that it would disappear on its own. It could be possible that someone accidently deleted all responses when actually trying to view them.
Either way Microsoft support is your best chance!
If you happen to have used the OneDrive Form set up (as opposed to the default storage with Microsoft), you can always check a previous version of the doc to see if it has the missing results.
Best wishes
Damien