Forum Discussion
Recover responses from deleted Form questions
Hi Josette
Sorry to hear that this has happened.
Unfortunately I am not aware of any way to retrieve that information once have modified the survey form. I've just tried it on a test survey form and it's done the same thing, erased the questions that I have removed.
I suggest that you visit (has some info you might find interesting) https://support.office.com/en-us/article/Check-your-form-results-02859424-341d-406f-b32a-9a0fbaf357af scroll to the bottom and contact Microsoft to get help.
My suggestion moving forward is to copy the form (which duplicates the form completely), and then change the new one so the old form still retains the original response data.
Sorry I don't have better news for you, maybe Microsoft's support team can help retrieve your previous data?
Good luck!
Damien
We did not change our "form" survey in any way and we lost all of our previous responses. how can we access all of our existing responses?
- Hi Mickie
Try logging a support ticket with Microsoft and see if they can retrieve it for you.
It's strange that it would disappear on its own. It could be possible that someone accidently deleted all responses when actually trying to view them.
Either way Microsoft support is your best chance!
If you happen to have used the OneDrive Form set up (as opposed to the default storage with Microsoft), you can always check a previous version of the doc to see if it has the missing results.
Best wishes
Damien