Forum Discussion

Brass Contributor

Feb 14, 2019

Issue with exporting responses to Excel

Hi all, Just starting out with Forms and have already come across an issue. We have set up a simple training survey form which works great. I've deleted all of the initial test responses so ...

microsoft forms

Dave Pyett

Brass Contributor

Feb 14, 2019

Good idea - thanks

Zhongzhong_Li

Microsoft

Feb 19, 2019

Hi Dave,

I want to check that you have delete all responses in Forms web app, and when you click on "Download in Excel" (you will get a new download Excel workbook), the new workbook contains all the history data. Is it right?

Could you share your form URL with us, so we could troubleshoot?

Regards,

Zhongzhong

christine_s
Copper Contributor
Jun 06, 2019
Zhongzhong_LiI am having this same issue -- I have an active form with 19 (and growing) true responses, but "Open in Excel" is still showing 10 additional test responses that I had deleted individually. I don't want to have to copy/clone the form, as the link has been shared with others who are already submitting new responses. It might be important to note that this is a Group Form; those test responses were for testing a new Flow I created after sharing the form with others on my team. The legitimate responses were submitted both before and after that move and testing, so I didn't want to clear all responses.

Which URL could I share with you to troubleshoot?