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Mhelbien-Adrienn29's avatar
Mhelbien-Adrienn29
Copper Contributor
Mar 15, 2019

Getting Something went wrong after click the Open in excel option

Hi    Good Day!     I have a user that is accessing a specific survey that when he go to response and click the open in Excel option he will be getting the error " Sorry, something went wrong" ...
microsoft forms
Damien_Rosario's avatar
Damien_Rosario
Silver Contributor
Mar 20, 2019

Mhelbien-Adrienn29 

 

Hi Adrienn

 

The first two links don't work for me due to your IT policies blocking collaboration on the forms with externals so I can't comment on it.

 

The third link works fine for me and I was able to access Platts Insider.

 

I'm going to tag in Yong Qiu / Nakul Madaan / Welly Lee from Microsoft to see if they can assist you with the issue.

 

If it's a technical matter, they may be able to refer the issue on to the right people.

 

Hope it works out!

 

Cheers

Damien

  • Mhelbien-Adrienn29's avatar
    Mhelbien-Adrienn29
    Copper Contributor
    Mar 25, 2019

     @Yong Qiu / @Nakul Madaan / @Welly Lee

     

     

    Hi

     

    Hoping you could see this thread so that you could assist me on helping my user regarding Microsoft Forms

     

     

    Please free to reach me or ask more information regarding this,

     

     

    Regards,

    Adrienn