Forum Discussion
Forms responses missing when Excel is opened
Dear Forms customers,
Forms for Excel contains a live data connection to your form. Any new response data will be stored in your form, and also be reflected in your workbook. On occasion, the workbook may not contain the latest data for a number of reasons.
If this is the case, Forms provides a new feature, "Sync all responses to a new workbook", in order to “sync” your most recent responses to a new workbook. This new workbook will be stored next to your original workbook on OneDrive for Business or SharePoint Online. This will ensure your data is up to date. Learn more about how to get missing data.
Regards,
Zhongzhong
Hi longding
Thanks for your reply
When I open the spreadsheet it only shows 3 responses even though I have had 15 responses.
The spreadsheet is not updating even though the responses are visible in Forms.
How can I fix this?
Thank you
MicrosoftHi lishiben In "Responses" tab, There is a "..." button on top of "Open in Excel". Press "..." button , then press "Sync all responses to a new workbook". After sync is done, try "open in excel" again to see the responses.
Thanks longding
I have tried that but it hasn't made any difference.
Still only 3 entries instead of the 19 it should be.
I have tried searching my file system for the same file name to see if there is a duplicate anywhere.
Is there a way to find the filepath from Forms of the spreadsheet it is saving responses to?