Forum Discussion
Forms responses missing when Excel is opened
- Apr 27, 2018
Dear Forms customers,
Forms for Excel contains a live data connection to your form. Any new response data will be stored in your form, and also be reflected in your workbook. On occasion, the workbook may not contain the latest data for a number of reasons.
If this is the case, Forms provides a new feature, "Sync all responses to a new workbook", in order to “sync” your most recent responses to a new workbook. This new workbook will be stored next to your original workbook on OneDrive for Business or SharePoint Online. This will ensure your data is up to date. Learn more about how to get missing data.
Regards,
Zhongzhong
Hi Rembert,
Yes, please try "Sync to new Excel workbook" to get your data into a new workbook.
It would be great if you could share your form URL with us, so we could troubleshoot the error you have met.
Regards,
Zhongzhong
https://forms.office.com/Pages/DesignPage.aspx?origin=shell#FormId=qfk9CVurNE6xxHFZHTf6WeGhpJRayDNMv6sJwklSkvJURFVNSk0wMlhCRlJZTVlESUhUU0NMM0ZKSi4u
Thank you very much!
-Mrs. Rembert