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Forms Pro trial issues
I used Forms Pro (Preview) to create 2 forms and internal workflows within our company. Now that it's in trial mode, I mistakenly opted out, thinking I could just recreate the forms in MS Forms. Besi...
- Ok! Yes, what you said in option 3 is a workaround I would have suggested! However I am curious to find out.
- Do you get the same issue if you login through this URL
https://formspro.microsoft.com/en-us/
- In the left hand corner of the screen in the Forms portal does it say Forms or Forms Pro Preview when it throws the error
The fact you can see the Forms through SharePoint suggest they still exist. However it also sounds very much like it could be licensing because surveys in Pro are actually different from standards Forms. It makes sense that when you come out of the trial and the trial licence is revoked you can no longer access them.
But I have another idea to see the licence as it were. If you login to 365 and go to your user account in top right there is s licence section. Is Forms Pro trial listed there?
Best, Chris
Ok! Yes, what you said in option 3 is a workaround I would have suggested! However I am curious to find out.
- Do you get the same issue if you login through this URL
https://formspro.microsoft.com/en-us/
- In the left hand corner of the screen in the Forms portal does it say Forms or Forms Pro Preview when it throws the error
The fact you can see the Forms through SharePoint suggest they still exist. However it also sounds very much like it could be licensing because surveys in Pro are actually different from standards Forms. It makes sense that when you come out of the trial and the trial licence is revoked you can no longer access them.
But I have another idea to see the licence as it were. If you login to 365 and go to your user account in top right there is s licence section. Is Forms Pro trial listed there?
Best, Chris
- Do you get the same issue if you login through this URL
https://formspro.microsoft.com/en-us/
- In the left hand corner of the screen in the Forms portal does it say Forms or Forms Pro Preview when it throws the error
The fact you can see the Forms through SharePoint suggest they still exist. However it also sounds very much like it could be licensing because surveys in Pro are actually different from standards Forms. It makes sense that when you come out of the trial and the trial licence is revoked you can no longer access them.
But I have another idea to see the licence as it were. If you login to 365 and go to your user account in top right there is s licence section. Is Forms Pro trial listed there?
Best, Chris
Hah - I had tried rejoining the trial several times this morning and it always took me back to the Forms Portal where it didn't show FormsPro and although my forms were visible, I couldn't access them. However, I just followed your link and, bam, I'm in Forms Pro again with a trial. I guess it just took some time?
Thanks for your help. I think I'm all good now.