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scottm1265's avatar
scottm1265
Brass Contributor
Feb 02, 2019
Solved

Forms keeps jumping to the top

Hello!   I created a 20 question form with some basic branching.  But everytime branching is triggered, the form jumps to the top, and the user needs to scroll all the way back to where they were. ...
microsoft forms
  • Zhongzhong_Li's avatar
    Zhongzhong_Li
    Feb 03, 2019

    Hi KennetO  and scottm1265 ,

     

    We have fixed this bug, please let us know if you still have the problem.

     

    Regards,

    Zhongzhong

Zhongzhong_Li's avatar
Zhongzhong_Li
Icon for Microsoft rankMicrosoft
Feb 03, 2019

Hi KennetO  and scottm1265 ,

 

We have fixed this bug, please let us know if you still have the problem.

 

Regards,

Zhongzhong

  • jonathanbell's avatar
    jonathanbell
    Copper Contributor
    Mar 31, 2023
    Hi I am still getting the same issue. Is there a fix for this?
  • Will_C4's avatar
    Will_C4
    Copper Contributor
    Mar 30, 2023
    this has started happening to my form today. it had not been experiencing this issue before and we have been using it for over a year now. is there a fix for this issue? thanks.
    • jamienolan's avatar
      jamienolan
      Copper Contributor
      Mar 31, 2023

      This is happening to me too, very frustrating for me trying to test my own form let alone release to hundreds of users.

      Please can someone fix MS forms from always jumping straight back to the top of the screen - it never used to do it

       

  • Al-MY's avatar
    Al-MY
    Copper Contributor
    Sep 11, 2021
    Hello Zhongzhong_Li ,

    I am facing the same issue , when I type anything it jumps to the top . Any advice on how to fix it ?
    • ccNotBcc's avatar
      ccNotBcc
      Copper Contributor
      Sep 21, 2021

      Al-MY 

      Not sure if you're still working at Microsoft, but would love your help if you are. I'm facing the same issue, where typing anything into the form causes a jump to the top. It is making Microsoft Forms  unusable, which means I might have to switch to gForms, which I'd rather not do. 

      Would you or any of your team be able to look into this, please?

  • Julie_Ong's avatar
    Julie_Ong
    Copper Contributor
    Jul 19, 2021

    Hello Zhongzhong_Li it's the same issue for me. How can this be fixed?

    • maggie_g's avatar
      maggie_g
      Copper Contributor
      Jul 27, 2021
      I am also having this issue; has anyone found a resolution in another thread or forum?
      • kimmw5's avatar
        kimmw5
        Copper Contributor
        Aug 06, 2021

        maggie_g I would also like to know the fix to this. As it is making the platform very UN user friendly at the moment.

  • Frank_Gysberts's avatar
    Frank_Gysberts
    Copper Contributor
    Jun 02, 2021

    Zhongzhong_Li 

    This jumping to the top still happens for me when trying to add a question.  Is this still a bug? This is my first form and first question

    • Sylvia_Theelen's avatar
      Sylvia_Theelen
      Copper Contributor
      Dec 23, 2021

      Frank_Gysberts 

       

      As of today I am experiencing the same problem. 

      This never happened before (I am a frequent user of Forms)

    • Abradley735's avatar
      Abradley735
      Copper Contributor
      Jun 18, 2021

      Frank_Gysberts 

       

      Everytime I type anything it jumps to the top. Am I doing something wrong?

  • scottm1265's avatar
    scottm1265
    Brass Contributor
    Feb 04, 2019

    Thank you so much!  Works GREAT now!

     

    Very impressive response times.  And sorry, I didn't see your questions over the weekend.

     

    - Scott

    • KennetO's avatar
      KennetO
      Copper Contributor
      Feb 06, 2019

      Can only agree. Impressed over the fast response.

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