Forum Discussion
Failed to upload your file MS Forms
Hi jazfuente
i think i figured out. When you create an upload question, the file will be stored on OneDrive or SharePoint (for Group forms). When you test the form with example files, they will be stored in a specific folder (Apps/Microsoft Forms).
If you delete one of the above folders, there is no storage location anymore and you can't fix that afterwards. So that was hopefully the issue for me.
If you want to clean all the example upload you did (for testing), just delete the items itself but don't delete the whole folder where they are stored.
Check if this works for you.
I have the same problem ... and of course I don't delete the corresponding folder in OneDrive ... access changes don't work either. Team members cannot upload files: Error Message: "Failed to Upload your file" lg Gerhard
- DjaranoApr 21, 2020Copper ContributorCause for this is because you've deleted the destination folder where you save the originally attachments. Also don't delete the folder in a upper layer.
So the folder structure probably looks like: Apps\Microsoft Forms
Once the folder is deleted, you have to delete your 'upload question' and generate a new one for having a sync with the right folder.- GerhardApr 21, 2020Copper Contributor
I did NOT delete any of this folders, why should i? This folders are created automatically when create a upload-question to store the answer-files .... so of course i will not delete such a folder in onedrive. The right folders exists - the problem also ...
look at this forum ... the same problems ...
https://answers.microsoft.com/en-us/msoffice/forum/all/unable-to-upload-files-in-microsoft-forms/9b84c9de-4cfe-451c-98f0-eb10f0cde733
best regards
- DjaranoApr 22, 2020Copper Contributor
Hmm weird, it seems to be an issue from the last 2/3 months.
Try to give your colleagues access to the right folder, and then try to upload it again. What I already discovered, is that if you try a new solution regarding this problem, you should generate that question again. It has to do something with the folder destination, at least for me.
Other solution we will implement is, depending on your situation, is to upload any file related things on Teams, and copy a hyperlink in the Form. Then you don't have any upload questions anymore. Was the best solution for us, also as we integrated the form in Microsoft Flow.
Good luck