Forum Discussion
Problem with Form collecting data
I created an information-collection form last week and one user was able to use it successfully. Based on feedback from that user, I modified the form a little. Yesterday, another user submitted mult...
Hi kweiss
I personally haven't experienced the issue but I would recommend trying a couple of things:
1. Load for the Form results in different web browsers to see if that helps with downloading the Excel file.
2. Log a ticket with Microsoft Support to get them to send you the Form results if they can.
3. Recreate the form in Office365 in SharePoint/OneDrive online by going to New > Forms for Excel. It would be worth it in the long run to get direct access to the Excel file results in real-time I would suggest.
Best wishes with your Form!
Cheers
Damien