Forum Discussion
alopezausjes
Jan 27, 2023Copper Contributor
Please please can you help me to recover my Microsoft Form questionnaire
Hello, I really hope someone can help me to recover my Microsoft Questionnaire and responses, which I created for work with my employer´s licence and username-email, and for which I had around 100 r...
RobElliott
Jan 27, 2023Silver Contributor
alopezausjes unfortunately if Microsoft themselves can't do anything there is nothing that anyone here can do to help. The error says the form no longer exists so possibly in the period between contracts the form must have been deleted.
Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)
- alopezausjesJan 27, 2023Copper Contributor
Thank you RobRobElliott
The problem is that I have not been able to make contact with anyone from Microsoft Form.
The general Technical Suppor staff have sent me to this forum, but there must be somewhere in Microsoft who knows... if I can talk to them... at least to get confirmation that the form is deleted.
Anyone knows a way to get in cotact with Microsoft Forms technical staff?
Thanks, Alma
- RobElliottJan 27, 2023Silver ContributorYou can raise a support ticket but Forms is developed & maintained by Microsoft's team in China and my experience is that they don't respond but refer users with a problem back to this forum and, annoyingly, to me.
- alopezausjesJan 27, 2023Copper ContributorThat is absolutely what happened. The general support referred me to Microsoft Forms support, but it was this forum.
Thanks for trying to help.
I think as you said, the problem was the period when I was between contracts/funding, but I am not dismissed. I will try and insist so that my employer follows it up as they hold the licence with Microsoft.
Thank you, Alma