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Rachel209's avatar
Rachel209
Copper Contributor
Apr 04, 2022

Permission to Access Form

I have recently joined an organisation where a Form has been set up and users have submitted.  When I click on the link in their email, I get the message: Sorry, something went wrong.  Please make sure you have permission to access this form.

Session id: 2cff7a57-01b1-418e-b387-9b4b3eb9736f, Correlation id: 6a26191c-3a7a-4e4e-b21d-e3d09077188d

I did not create the form and the person who did is being most unhelpful, denying that she has to give me/share permission to access it.

How do I get to see these submitted forms so that I can create a database of their resources?

  • Rachel209's avatar
    Rachel209
    Apr 05, 2022

    RobElliott Thanks for the quick response.  

     

    That was what I expected.  I had already contacted the form creator and this was her response:

     

    "It was all set up through the library account. So you'd have to be logged in as the library. I've just had a look and I have no responses which means I am no longer connected to it. I am not administrator, the library account should be."

     

    I've already tried logging with the the Library.Admin email and get the same message.  This can't be all that unusual.  If a new person comes in to a position, and the previous person is no longer available to select the Share option, how does ownership of the form get transferred?  I realise I could re-create the form but that still leaves me with no access to those forms that have already been submitted.

     

    What should I do next?

     

    Cheers, Rachel

  • RobElliott's avatar
    RobElliott
    Silver Contributor

    Rachel209 the person who created the form needs to give you the Share to collaborate link so you can view the responses:

     

    Rob
    Los Gallardos
    Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

    • Rachel209's avatar
      Rachel209
      Copper Contributor

      RobElliott Thanks for the quick response.  

       

      That was what I expected.  I had already contacted the form creator and this was her response:

       

      "It was all set up through the library account. So you'd have to be logged in as the library. I've just had a look and I have no responses which means I am no longer connected to it. I am not administrator, the library account should be."

       

      I've already tried logging with the the Library.Admin email and get the same message.  This can't be all that unusual.  If a new person comes in to a position, and the previous person is no longer available to select the Share option, how does ownership of the form get transferred?  I realise I could re-create the form but that still leaves me with no access to those forms that have already been submitted.

       

      What should I do next?

       

      Cheers, Rachel

    • NicolasCornejoH's avatar
      NicolasCornejoH
      Copper Contributor

      RobElliott  Hi, 
      i Just saw your solution. Mi page doesnt show the same options that you have. 
      When i want share, my options are 2 , and only 2. I want share my form with external people and i cant with this 2 options.

       

      Thanks for any help.

       

       

      • RobElliott's avatar
        RobElliott
        Silver Contributor

        NicolasCornejoH Microsoft have changed the layout since my previous post. But if you want external people to be able to collaborate on your form (edit it, view responses etc) just select the Users with an Office 365 school or work account and give them the address. That should work although I haven't tested it since Microsoft made the change.

         

        Rob
        Los Gallardos
        Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

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