Forum Discussion

PittarellaF's avatar
PittarellaF
Copper Contributor
Nov 06, 2019

Option for send survey with mail

Hi All!!

I need to send a Microsoft Forms Pro Survey to our customer.

We want prepare a marketing email with a button where insert the link of the survey...but if we send the survey with this method the insights inside Forms Pro they aren't tracked:

the name and email is not recognize

If we send the survey with Microsoft Forms Pro we cannot change the TO of the email and we doesn't have the CCN

Anyone can help me?

Thank you

Francesca 

microsoft forms

1 Reply

  • Kyaw_Kyaw_Tun's avatar
    Kyaw_Kyaw_Tun
    Copper Contributor
    Nov 17, 2019

    HiPittarellaF 

     

    You can send your survey from Flow so that you can track the response and you can do the other things as per your business requirements.

     

    https://docs.microsoft.com/en-us/forms-pro/send-survey-microsoft-flow

     

    Cheers.

Resources