Forum Discussion
Open in Excel - Error: Cannot open Excel workbook
- Oct 12, 2017
Hi Abhimanyu,
From our service logs, I found that your form was truly created from Excel. I can see the excel file info
{
WorkbookId: "drives/b!QB_j3D3OCkaltV6FsXy_73P0zVPS60tCkV9ozfDI4M-PV311TEftQJ78NF5wGyIo/items/01N6DO3N...",
Origin: "Excel",
Title: "Book1"
}
So I guess you might forget the creation entry of the form. And then the excel file "Book1" might be considered as a useless file and be deleted.
You can reexport your data to a new excel file by the steps:
1. click the button "Open in Excel", it will open a page tab.
2. copy the url of the new page, it looks like: https://forms.office.com/Pages/RedirectToExcelPage.aspx?id=v4j5cvGGr0GRqy180ZNV4u&forceReExport=false
3. change the "false" to "true" in the end of the url, like:
https://forms.office.com/Pages/RedirectToExcelPage.aspx?id=v4j5cvGGr0GRqy180ZN4u&forceReExport=true
4. open the new url in browser then you will see all the data in a new excel file.Hope it will help.
Thanks,
Qingwen
Hi, I'm the engineer of the feature.
As you said, you created the form from forms.office.com, you shouldn't have got a form that connects to an onedrive excel workbook. It's too weird, I need to dig in it to see what happend.
so Could you plese provide the link of your form page? That can help us to find the cause.
Thanks,
Qingwen
- vittoriamantuanoJul 28, 2020Copper Contributor
Qingwen ZengHi! I am having the exact same problem. My link is https://forms.office.com/Pages/ResponsePage.aspx?id=NXF4KzrKbEi9CvYBX785uPg9cfHcN6tItC8ux92Zgg5UMDVVM1lLVEY1RDQxOEFSOEZVRlAyVEYwRSQlQCN0PWcu
what can I do?
- Abhimanyu SinghOct 12, 2017Iron Contributor
Qingwen Zeng wrote:Hi, I'm the engineer of the feature.
As you said, you created the form from forms.office.com, you shouldn't have got a form that connects to an onedrive excel workbook. It's too weird, I need to dig in it to see what happend.
so Could you plese provide the link of your form page? That can help us to find the cause.
Thanks,
Qingwen
Thank you Qingwen Zeng for responding. Please note the link to that form: https://forms.office.com/Pages/DesignPage.aspx?fragment=FormId%3DkgmvRZbbx02k80dN7-wYrfbYZsc6ejFEsm9xgTf9GVFUN0ZSRVFLNjA0OFRWRFlYNVhOVU1CUVFLVi4u%26Token%3Dca7aba2f39164b2ab1c698db30398fc9
Yes this is very weird. As I said, I already opened a support ticket, but until now they haven't been able to do anything. The ticket Id is SRX1400328584ID.
I told them that if they need more time, then at least give an extract of raw data from the unerdlying database, so that I can get on with business. But even this is not happening and I am getting a flak every passing day!
- Qingwen ZengOct 12, 2017Former Employee
Hi Abhimanyu,
From our service logs, I found that your form was truly created from Excel. I can see the excel file info
{
WorkbookId: "drives/b!QB_j3D3OCkaltV6FsXy_73P0zVPS60tCkV9ozfDI4M-PV311TEftQJ78NF5wGyIo/items/01N6DO3N...",
Origin: "Excel",
Title: "Book1"
}
So I guess you might forget the creation entry of the form. And then the excel file "Book1" might be considered as a useless file and be deleted.
You can reexport your data to a new excel file by the steps:
1. click the button "Open in Excel", it will open a page tab.
2. copy the url of the new page, it looks like: https://forms.office.com/Pages/RedirectToExcelPage.aspx?id=v4j5cvGGr0GRqy180ZNV4u&forceReExport=false
3. change the "false" to "true" in the end of the url, like:
https://forms.office.com/Pages/RedirectToExcelPage.aspx?id=v4j5cvGGr0GRqy180ZN4u&forceReExport=true
4. open the new url in browser then you will see all the data in a new excel file.Hope it will help.
Thanks,
Qingwen
- Abhimanyu SinghOct 14, 2017Iron Contributor
Thank you Qingwen Zeng for all your support. Much appreciated. I could get the export done with your help. Marked it as closed.