Forum Discussion
No access to created forms (error 632)
Several of my forms as well as others shared with me, disappeared from my dashboard.
When I click on the link first it appeared error 632 but now the error message is the one attached:
Already tried company support but they redirected me to MS Forms support... Already searched and it seems that there are several people with this problem but no one knows what this is...
7 Replies
- Hi Daniela
When you say company support, are you talking your company or Microsoft support?
If it was Microsoft support did you log a ticket to see if they can retrieve your missing forms?
Cheers
DamienHi Damien,
Many thanks for the reply.
I asked my company support but it seems the app Forms is not included in the pack for their support. So yes, I believe I need to raise a ticket directly to Microsoft. Do you know where I can do that?
Kr,
Daniela
Good question. According to the Microsoft website "Your subscription is part of a work or school account, which means you need to contact your Office 365 administrator for support or search for answers to common issues in our community forums."
If you fit in that criteria, your support guys should be taking up the case for you through their admin portal.
Edit: You might also have luck posting on https://answers.microsoft.com/ as they are usually pretty awesome with responses and getting someone from Microsoft to take a look at the problem.
But I might get a second opinion on this as I've never had to directly raise a ticket with Microsoft before (my support guys do all that heavy lifting).
Deletedis super awesome at this stuff. Any ideas?
Cheers
Damien
