Need help to retrieve responses from a deleted question in Microsoft Forms

Question

Hi,&nbsp;I accidentally deleted a question in Microsoft Forms and it deleted all the responses as well. I badly need help in having them retrieved for data analysis.&nbsp;I tried to do the CONTROL + Z to no luck.I also tried adding the question again hoping it would map out but to no success as well.&nbsp;I am really hoping you can help me with this.&nbsp;Appreciate your swift response.

he1di · Answer

We've stumbled into this same problem at work. It's really baffling to see, how easy it is to do such permanent damage in MS Forms. We were already planning to move majority of our surveys to Forms, but I think we need to reconsider. Not all employees who work with the surveys have good enough IT-skills to avoid pitfalls like this. The service should definitely warn a user if they are about to do something that can result in permanent data losses.&nbsp;

chriswebbtech · Answer

You can not retrieve that. However you can submit a support ticket and they hopefully can restore that data. I’ve seen it done before so I know it’s possible.

claireu · Answer

ChrisWebbTech&nbsp;:( thanks.. not so sure I'd know how to raise a ticket. sorry.. any link we can go to raise one?

wroot · Answer

If you are just a user, you can't. You should ask your admin to file a support ticket with Microsoft.

claireu · Answer

wroot&nbsp;I see. Thanks! :)

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Need help to retrieve responses from a deleted question in Microsoft Forms

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