Forum Discussion

Copper Contributor

Apr 06, 2018

MS Forms - image stuck in load

Hi all, I tried to upload a logo to the title and seems to appear on the preview section; however, in the editor section it’s stuck in loading with the circle spinning endlessly. It won’t let me cha...

microsoft forms

Karel Decloedt

Copper Contributor

Dec 13, 2019

I'm experiencing the same problems. When using 'Take a Test' for students to open the form, the images won't appear, or are endlessly loading. It is not possible to refresh with F5 or Ctrl-F5 because of the Take a Test environment. The only solution is to log off en try again with the provided link from the teacher, and then hope for the best. Sometimes it takes 3 or 4 times before it finally loads.

The images are all less then 500kB.

all suggestions are welcome.

G_Pearson

Copper Contributor

Jan 03, 2020

Karel Decloedt I'm experiencing the same issue. Anytime I create a test for my students with images, the images simply choose when they will or will not load. It's quite frustrating and making me opt for using Google Forms instead. I wish I didn't have to do that, but I can't use Microsoft Forms for Geometry tests until this picture issue is fixed! For context, my students are accessing the Forms through a web browser. Is that the same case with yours?

Primoz_Hladnik
Copper Contributor
Mar 28, 2020
I have the same problem using forms in Teams for my students. The images rarely load.

G_Pearson
Karel Decloedt
Copper Contributor
Jan 03, 2020
G_PearsonWe use Take a Test (https://www.youtube.com/watch?v=PpKYObNqsJA), it opens a MS Form in a webbrowser in a kiosk mode environment.

It's a shame that it is not reliable.