Forum Discussion
Darren Fitzgerald
Feb 02, 2018Copper Contributor
MS Form will not open - displaying 'Sorry, Something Went Wrong'
I'm having issues with MS forms, and the following error is being displayed when trying to access (for both me as the host, and for the users):
It appears to be a common fault, but no tw...
Kathy Liu
Microsoft
Feb 02, 2018We've fully restored the service for all Forms users and will close this
discussion. Summary of impact: Between 00:50 GMT and 11:15 GMT, a
significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL
Azure. Mitigation: Engineers checked in a fix to revert the code change
and flushed impacted caches. Next steps: Engineers will continue to
investigate and prevent future occurrences. Thank you for your
understanding and participating in this discussion. Your Microsoft Forms
Stephanie Aaron
Feb 14, 2018Copper Contributor
Actually, not so much. I just opened a support ticket and was advised that engineers are still working on the issue.