Forum Discussion
MS Form to write back to Salesforce record
With forms pro we can now have individualized links sent to recipients BUT can we embedded the Salesforce Individual ID into the form and use Flow to write back to the Salesforce individual’s record? Right now all I need is the form completion date. I am able to do this with Qualtrics and would LOVE to stop using Qualtrics.
- kushvanthCopper Contributor
Hello ChristineStack did you got how to write back to Salesforce from Forms, If so could you please assist me on that with documentation or blogs.
Thanks
- kushvanthCopper ContributorHello ChristineStack
we are looking to buy the license . We want the steps and procedure to achieve it, Could you please assist us on below points
1. Which license we need to purchase for this?
2. Steps to Connect Microsoft Forms and Salesforce
3. We are looking to update salesforce record from Microsoft Forms. Is that possible?
4. Do we have any document on how to achieve this?
Thanks- RobElliottSilver Contributor
kushvanth I answered your question 3 in my earlier post: you need a flow in Power Automate, you can't do it directly from Forms.
Sorry I don't know about question 1 as we aren't generally allowed to use premium connectors at my company. And as I've never used Salesforce I don't know the steps to link to it other than what I put in my screenshot and that apparently you need external api acess switched on in Salesforce apparently.
Rob
Los Gallardos
Microsoft Power Automate Community Super User
- RobElliottSilver Contributor
kushvanth the only way you can do that is with a flow in Power Automate. But the Salesforce connector is a premium one so there's a cost.
Rob
Los Gallardos
Microsoft Power Automate Community Super User- kushvanthCopper Contributor
Hello RobElliott, Thanks for your response.
we are looking to buy the license . We want the steps and procedure to achieve it, Could you please answer following questions
1. Which license we need to purchase for this?
2. Steps to Connect Microsoft Forms and Salesforce
3. We are looking to update salesforce record from Microsoft Forms. Is that possible?
4. Can you please provide any document to achieve this?
Thanks
- ChristineStackSteel ContributorWe ended up using a program called FormAssembly which easily integrates with Salesforce. https://www.formassembly.com/salesforce/. I will attempt to connect PowerBI to Salesforce soon and use it instead of Einstein.