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Wenchao Zhao's avatar
Wenchao Zhao
MVP
Jun 30, 2018
Solved

Missing response data when delete the questions

I created a forms on web site with 10 questions and i got the 100 response, but when i update question to deleted those 10 questions and add new 5 questions ( within 1 form file), i found i missing a...
microsoft forms
  • Frank Yan's avatar
    Frank Yan
    Jul 02, 2018
    Hi, Wenchao, the questions are restored (total 27 deleted questions are restored). Please check if you can find the missing responses now.
Frank Yan's avatar
Frank Yan
Icon for Microsoft rankMicrosoft
Jul 02, 2018
The case is handed over to Forms engineer to restore the deleted questions.
Frank Yan's avatar
Frank Yan
Icon for Microsoft rankMicrosoft
Jul 02, 2018
Hi, Wenchao, the questions are restored (total 27 deleted questions are restored). Please check if you can find the missing responses now.
  • Prithvi4594's avatar
    Prithvi4594
    Copper Contributor
    Jun 13, 2024

    Hi Frank Yan,
    I have a similar issue. My responses are lost. I did download the excel before they got deleted but they are not showing up on the excel either. Could you please help with this?

  • Ninalehan2's avatar
    Ninalehan2
    Copper Contributor
    Jan 20, 2022
    I created a survey using Microsoft forms I had approx 400 responses. I changed the option names and accidentally deleted one of the options as a result a lot of response data is missing with some questions completely blank for some users. Is there a way to restore the response or revert back to an older version of the survey?
  • spart_afc's avatar
    spart_afc
    Copper Contributor
    Jan 19, 2022

    Wenchao Zhao Frank Yan Zhongzhong_Li 

    Hi — Has anyone been able to get help with this issue recently? I have the same problem but haven't found any helpful info in more recent threads on recovering responses. Thanks!

  • Auckland_Secretary's avatar
    Auckland_Secretary
    Copper Contributor
    Aug 11, 2021

    Frank Yan 

    Hi @Frank Yan, I need assistance in recovering replies to my form (ID https://forms.office.com/Pages/ResponsePage.aspx?id=vyb1JSvUrEG9-TXOIkZILjrZj1bWxWxCjWaL_d9sJuZUNlJSNUdEVlpESEFZUjk5NVJHQUxJMzZYWS4u. Please help! 

    • Charles_FUB's avatar
      Charles_FUB
      Copper Contributor
      Sep 03, 2021

      @Frank Yan Are you able to help me restore deleted questions and answers on this form please? https://forms.office.com/Pages/ResponsePage.aspx?id=uzpK4W2ysk6jxICJxw7OFSPbUSmkdChMmWH6s_4nvQJUQ1ZDRUhXODA0V0RWVDQxT1JBMkZUNldaUS4u

  • Mike_Blair's avatar
    Mike_Blair
    Copper Contributor
    Aug 08, 2021
    Hi Frank Yan,

    Are you still able to assist with restoring deleted forms responses?

    If not, is there someone else that can assist?

  • rgraauwZad's avatar
    rgraauwZad
    Copper Contributor
    Jul 05, 2021
    I have a similar request can you help or point in the right direction
  • Cbowling5101's avatar
    Cbowling5101
    Copper Contributor
    Jul 01, 2021

    Frank Yan Are you able to please help me restore the lost entries for a form I changed the questions?

  • srevoy's avatar
    srevoy
    Copper Contributor
    Jun 21, 2021

    Frank Yan Could you help me restore these responses from the following Forms link?

     

    https://forms.office.com/Pages/DesignPage.aspx?fragment=FormId%3DXGdwm2M0sUOqnWFyCtYL07NAZ0LivEJNmP0HRfZ_fMRUMVI2UFEyNVBCQzhPWERUUlQyUkswWVdRQS4u%26Token%3D08a23e0934344c30aad46d15f86e762d 

  • niswan_toro's avatar
    niswan_toro
    Copper Contributor
    Apr 19, 2021
    hi frank yan, can you help me too, i have the same problem. i was deleted and change the questions on shared file Microsoft form at my office
  • menegax's avatar
    menegax
    Copper Contributor
    Nov 25, 2020

    Hi Frank Yan, I need assistance in recovering the last 6 entries from my form (ID - sQe9wba3ykee8M9mc12q5qGjFXZg7FpOp9g1W6VADb5UQjc2NDdVM0FLQVNaN0JON1VMVjlJTjkyMS4u). Please help! 

     

    Cheers

    • RobElliott's avatar
      RobElliott
      Silver Contributor
      Nov 25, 2020

      menegax this is why at my company we always always use a flow in Power Automate to save each response to a SharePoint list for every form we create. That way however the form gets changed, previous responses won't ever be lost. It saves so many of these problems with Forms which is the flakiest of the Microsoft 365 apps.

       

      Rob
      Los Gallardos
      Microsoft Power Automate Community Super User

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