Forum Discussion
Wenchao Zhao
Jun 30, 2018MVP
Missing response data when delete the questions
I created a forms on web site with 10 questions and i got the 100 response, but when i update question to deleted those 10 questions and add new 5 questions ( within 1 form file), i found i missing a...
- Jul 02, 2018Hi, Wenchao, the questions are restored (total 27 deleted questions are restored). Please check if you can find the missing responses now.
Wenchao Zhao
Jul 01, 2018MVP
Thanks Christopher, I created forms on the portal.office.com, not on the onedrive, so there is no excel file on OneDrive, is there any other way? thanks.
Anonymous
Jul 01, 2018It still should store in your onedrive that's where all the responses get stored by default. Go to the form, look at the responses, then click the open in excel button. It should be on onedrive of whoever created it and you should be able to click version history to retrieve old versions. What happens when you click "Open in Excel" on the responses tab?
- AnonymousJul 01, 2018Well looking at it, looks like you would have had to "open in excel" prior to the question removal because once you hit open in excel is when the linked excel file gets created, so you might be out of luck if you haven't done that before :(.
- Wenchao ZhaoJul 01, 2018MVP
Thanks Christopher, we have click "open in excel" at the time we start the survey, but the excel is NOT the linked file, and we can not find the excel file on the OneDrive. now we can see all the 100 response's start time and completion time, but without response details. Could you advice how can we do next? thanks.