Forum Discussion
Microsoft Forms not loading. "Sorry, something went wrong" error
There is a very simple answer to the problem. Just read the smaller print under the big notice that "Something went wrong". I noticed mine said "You have reached the limit." That seemed quite reasonable to me because I knew I had entered a lot of files in the past. So I started deleting really old and never to ever use again forms. Even then I got that message. So I thought "Just maybe those deleted items are in the "Trash". So I looked around for reference to the "Recycle Bin". Sure enough, my Receycle Bin had tons of stuff in it. So I chose "Empty the Recycle Bin" which Forms mediately proceeded to do. It took only a few xeconds.
I went back to copy a form; and sure enough it copied just fine. I will find time to delete more unneeded forms from the past so I have no more trouble. Hope, hope, hope!