Forum Discussion
Microsoft Forms not loading. "Sorry, something went wrong" error
This form has been active for about a year now with no issues and all of the sudden I am getting this error when I or anyone in the organization attempts to open it. There have not been any changes m...
Agnes_Lee Bryan_Armas I discovered that this has happened to me. Same error message. Were you able to resolve and get your forms back?
To resolve this issue, enable the Office Hive / CollabDBService service for Microsoft Forms with the following steps:
Sign in to Microsoft Azure.
In the left pane, select Azure Active Directory.
Select Enterprise Applications.
Select the X next to the Application Type == EnterpriseApplications option to remove the filter.
In the Search field, type Office Hive.
Select Office Hive in the result list.
Under MANAGE, select Properties.
For the Enabled for users to sign-in option, select Yes, and then click Save.
It works
Sign in to Microsoft Azure.
In the left pane, select Azure Active Directory.
Select Enterprise Applications.
Select the X next to the Application Type == EnterpriseApplications option to remove the filter.
In the Search field, type Office Hive.
Select Office Hive in the result list.
Under MANAGE, select Properties.
For the Enabled for users to sign-in option, select Yes, and then click Save.
It works