Forum Discussion
Bryan_Armas
Mar 10, 2022Copper Contributor
Microsoft Forms not loading. "Sorry, something went wrong" error
This form has been active for about a year now with no issues and all of the sudden I am getting this error when I or anyone in the organization attempts to open it. There have not been any changes m...
Adrian_Denmark
Mar 17, 2022Copper Contributor
One of our users has the same problem. He had 6 or 7 Forms and there is only 1 he can't open. He gets the same error .
But he can open it from the app on his telephone.
Have you guys still got the same problem?
But he can open it from the app on his telephone.
Have you guys still got the same problem?
kaz01
Mar 21, 2022Brass Contributor
Hi Adrian_Denmark problem is persisting. Form will not open on mobile either.
- yamzyMar 21, 2022Copper ContributorTry this out
To resolve this issue, enable the Office Hive / CollabDBService service for Microsoft Forms with the following steps:
Sign in to Microsoft Azure.
In the left pane, select Azure Active Directory.
Select Enterprise Applications.
Select the X next to the Application Type == EnterpriseApplications option to remove the filter.
In the Search field, type Office Hive.
Select Office Hive in the result list.
Under MANAGE, select Properties.
For the Enabled for users to sign-in option, select Yes, and then click Save.
Try it