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nicksutcliffe_q's avatar
nicksutcliffe_q
Copper Contributor
Jun 30, 2021

Microsoft Forms jumps to the top of the page when editting

I've created what is so far a very basic form with one section and a multiple choice question in the form. As I add new options for the multiple choice, the form keeps jumping to the top of the page ...
microsoft forms
Product bug
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rccryan's avatar
rccryan
Copper Contributor
Feb 16, 2022

I've had the same problem intermittently for a week or two now when creating new Forms. Very frustrating! 

However, I may have stumbled upon a work-around. The problem went away when I add branching and then cancelled it as follows:

  1. click the ellipsis "..." next to any question
  2. choose "Add branching"
  3. click "Back"
  • khalidfirdausi's avatar
    khalidfirdausi
    Copper Contributor
    Mar 31, 2023

    rccryan I have this issue when using the form on my android phone

     

    Is there a known fix? It was working yesterday and today it's acting up. 

    • rccryan's avatar
      rccryan
      Copper Contributor
      Mar 31, 2023

      khalidfirdausi I wouldn't expect good results with in Android, but it might depend which browser you are using. I'd suggest the following:

      a) Put your Android browser in desktop mode (e.g., in Chrome, tap the 3 vertical dots, then check the box for "Desktop site").

      b) Try a different browser (Chrome, Firefox, and Brave are my three favorites, but I understand Edge is now available for Android).

      c) Don't use Android, use a Windows computer with the MS Edge browser. 

  • mike4465's avatar
    mike4465
    Copper Contributor
    Feb 16, 2022

    Thanks for the reply and tip.  I have discovered that it doesn't do it if I use the Microsoft Edge browser.  Must be a Microsoft thing, maybe.rccryan 

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