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ReubenH9383's avatar
ReubenH9383
Copper Contributor
Jan 30, 2020

Microsoft forms File Upload bugged, permanently spinning

Hi,

 

I'm currently trying upload a file using the File Upload tool in Microsoft Forms. Every time it gets stuck while uploading. 

It will stay on this screen indefinitely. I have tried this over multiple user accounts and tenants and I can't find any reference to this problem online. It will create a folder in OneDrive or SharePoint for the file uploads but it will never get past the pending upload screen.

 

Has anyone ever experienced this before? 

 

Thanks

  • Damien_Rosario's avatar
    Damien_Rosario
    Silver Contributor

    Hi ReubenH9383 

     

    Haven't personally experienced this but maybe try deleting that question and add in a new Upload question and see if it does the trick?

     

    It may trigger the form to update and correct whatever hinderence is happening in the background.

     

    Cheers and best wishes

    Damien

    • ReubenH9383's avatar
      ReubenH9383
      Copper Contributor

      Damien_Rosario 

       

      Hi,

       

      Yes I have removed the question and readded it. I have also created multiple forms over multiple tenants. I get the same result every time.

       

      Cheers

      • Damien_Rosario's avatar
        Damien_Rosario
        Silver Contributor

        Hi ReubenH9383 

         

        Sounds like a Microsoft Support ticket to me as it's so widespread. 

         

        Out of curiousity, does anyone in your org have the issue if they create a form with Upload?

         

        Good luck!

        Damien

  • dcarrflvs's avatar
    dcarrflvs
    Copper Contributor

    ReubenH9383 I am also having the same issue with a select number of users. It sounds to be a widespread issue and I hope Microsoft resolves soon!

  • Abigail05's avatar
    Abigail05
    Brass Contributor
    It seems to be a relatively new and widespread bug in Microsoft Forms.
    I would get a support ticket with Microsoft to solve this issue.
    I hope your problem gets solved as early as possible.
    • jakeSIC's avatar
      jakeSIC
      Brass Contributor

      We are now seeing this exact issue with Forms on our tenant, as well. Did anyone ever get a support ticket logged for this? Abigail05 

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