Forum Discussion

Microsoft

Feb 02, 2018

Microsoft Forms - "Something went wrong" Error

We would like to acknowledge that we're actively working on investigating a service reliability issue. We will use this discussion thread to keep our customer updated. Summary of impact: Starti...

microsoft forms

Kathy Liu

Microsoft

Feb 02, 2018

We would like to provide a quick update: we've identified the cause of this issue and have restored the service for the majority of Forms users. We will provide a further update once the service is fully back to normal.

Thank you for your patience.

Your Microsoft Forms Team

Kathy Liu

Microsoft

Feb 02, 2018

Forms users run into the similar errors. We acknowledge that we are investigating the issue and will use this thread to post updates.

Apologize and thank you for your patience.

Your Microsoft Forms

Kathy Liu
Microsoft
Feb 03, 2018
We introduced another fix 6 hours ago. The service has been running with health status in last 6 hours. The issue has been resolved and we are closing this discussion. Thank you.
- Jennifer_Trinh
  Copper Contributor
  Dec 07, 2018
  I'm getting the same error that people have mentioned before. I can't access any of my forms or create new ones, and I get the error, "Sorry, something went wrong."
- Carlos Paredes
  Copper Contributor
  Feb 13, 2018
  we have experienced the problem with the error code 631, with an important form we needed our insurance companies to fill out. We need your help and steps that we must follow to resolve the issue.
- Deleted
  Feb 13, 2018
  I, and all my users, are actively getting the same error again today (earliest noted was 7:20am (EST) this morning). Issue persists. Can we please reopen this??