Forum Discussion
Kathy Liu
Microsoft
MicrosoftMicrosoft Forms - "Something went wrong" Error
We would like to acknowledge that we're actively working on investigating a service reliability issue. We will use this discussion thread to keep our customer updated.
Summary of impact: Starti...
Kathy LiuMicrosoft
MicrosoftWe would like to provide a quick update: we've identified the cause of this issue and have restored the service for the majority of Forms users. We will provide a further update once the service is fully back to normal.
Thank you for your patience.
Your Microsoft Forms Team
Kathy LiuMicrosoft
MicrosoftWe've fully restored the service for all Forms users and will close this discussion.
Summary of impact: Between 00:50 GMT and 11:15 GMT, a significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL Azure.
Mitigation: Engineers checked in a fix to revert the code change and flushed impacted caches.
Next steps: Engineers will continue to investigate and prevent future occurrences.
Thank you for your understanding and participating in this discussion.
Your Microsoft Forms
Please let us know if you still meet the issue. Thank you for your feedbacks and patience.
Your Microsoft Forms Team
- Hi, I have encountered this problem again.
It has been showing this error message for over 24 hours now.
Thanks - Looks like a new bug has appeared.-----------------Désolé... Nous avons rencontré un problèmeVeuillez réessayer. Code d’erreur : 1003Détails techniquesID de session : 66b21879-c807-40f1-a4aa-7f20f351da73, ID de corrélation : c4b63811-c999-41ee-8c81-9fb7e6e007dd
Hi,
I hate to be the bearer of bad news, but having had my forms restored, the same fault has now started all over again!
Now cannot access the forms again.
- Now I got Something went wrong again. Just with another error, 1003. Is it just me or ?
