Forum Discussion
Kathy Liu
Microsoft
MicrosoftMicrosoft Forms - "Something went wrong" Error
We would like to acknowledge that we're actively working on investigating a service reliability issue. We will use this discussion thread to keep our customer updated.
Summary of impact: Starti...
Kathy LiuMicrosoft
MicrosoftWe've fully restored the service for all Forms users and will close this discussion.
Summary of impact: Between 00:50 GMT and 11:15 GMT, a significant number of users encountered "Something went wrong" errors.
Root cause: Architectural change to switch Forms' connection to SQL Azure.
Mitigation: Engineers checked in a fix to revert the code change and flushed impacted caches.
Next steps: Engineers will continue to investigate and prevent future occurrences.
Thank you for your understanding and participating in this discussion.
Your Microsoft Forms
Please let us know if you still meet the issue. Thank you for your feedbacks and patience.
Your Microsoft Forms Team
Hi, I have encountered this problem again.
It has been showing this error message for over 24 hours now.
Thanks
It has been showing this error message for over 24 hours now.
Thanks