Forum Discussion

Copper Contributor

Aug 27, 2018

Limit on Long Answer?

Users have been reporting issues with 2 of the long answer questions on our Form. There are 5 other long answer questions and they seem to be fine. What is strange is some users have been able to suc...

microsoft forms

Damien_Rosario

Silver Contributor

Aug 30, 2018

Hi Beverly Hague

If you are on Office 365 at work, get your admin to log a ticket for you with Microsoft.

Otherwise you can also post in https://answers.microsoft.com for assistance.

It could be a random thing happening so only Microsoft can answer this one now as we have tried all the basic things first that they will likely ask you!

I really hope you find the solution to the issue. Please do let us know how you go so other forum visitors can learn from it.

All the best with your form!

Cheers

Damien

sverre1965

Copper Contributor

Feb 14, 2019

In case it could be useful:

My experience is that some parts of 365 will count some characters (eg the scandinavian special characters æÆøØåÅ) as more than one. I know we have had this as an issue with total nuber of characters for files and folders in onedrive/sharepoint.

Could this be the case in Forms as well?

Damien_Rosario
Silver Contributor
Feb 14, 2019
Hi sverre1965

Thanks for the thought though I'm not sure as I've personally never experienced the issue. In saying that I've also never provided long answers like what has been discussed to encounter the issue.

Maybe someone else will have an answer later down the track?

Cheers
Damien