Forum Discussion
Issue with exporting responses to Excel
Hi all, Just starting out with Forms and have already come across an issue. We have set up a simple training survey form which works great. I've deleted all of the initial test responses so ...
In my experience, whilst I don’t read Arabic (so cannot be certain) the empty columns can be a case of renaming the question in the form - did you ever do this? Have you cross verified the information here with the excel?
A few options here would be
- populating the empty parts of the excel with the data from the online. This would be a manual process and not ideal
- raise a ticket to Microsoft support comparing the online screenshots to the excel
- reset the form and then have respondents resubmit their answers
- do a new form without changing the questions and getting responders to resubmit
I don’t think there is any way I know of to be able to autocorrect disparities in the online and exported excel versions outside of the four above
Best, Chris
A few options here would be
- populating the empty parts of the excel with the data from the online. This would be a manual process and not ideal
- raise a ticket to Microsoft support comparing the online screenshots to the excel
- reset the form and then have respondents resubmit their answers
- do a new form without changing the questions and getting responders to resubmit
I don’t think there is any way I know of to be able to autocorrect disparities in the online and exported excel versions outside of the four above
Best, Chris
Thank You for your kind cooperation.