Forum Discussion
Is Microsoft Forms down right now?
It was unreachable, then seemed to be up for a moment and now it's back down. Help!! p.s. We're in the Government cloud.
Hi Arun, here's the investigation result - This forms owner has been deleted from this organization and his/her user account has been closed. All account-related data for this Form will be deleted 30 days after a user account is closed, for details please refer to https://support.office.com/client/frequently-asked-questions-about-microsoft-forms-495c4242-6102-40a0-add8-df05ed6af61c.
We recommend origin owner moves his/her form to Group before he/she leaves. (Co-author couldn’t move forms to Group).
There’re some detailed steps may help to do the ownership transfer:
• Duplicate Form: https://support.office.com/en-us/article/share-a-form-or-quiz-as-a-template-82ea9d8a-260a-47a0-afdb-497f3d746e3f
• Download Excel: https://support.office.com/en-us/article/check-your-form-results-02859424-341d-406f-b32a-9a0fbaf357af
• Move From to group by original owner: https://support.office.com/en-us/article/transfer-ownership-of-your-form-921a6361-a4e5-44ea-bce9-c4ed63aa54b4
We recommend origin owner moves his/her form to Group before he/she leaves. (Co-author couldn’t move forms to Group).
There’re some detailed steps may help to do the ownership transfer:
• Duplicate Form: https://support.office.com/en-us/article/share-a-form-or-quiz-as-a-template-82ea9d8a-260a-47a0-afdb-497f3d746e3f
• Download Excel: https://support.office.com/en-us/article/check-your-form-results-02859424-341d-406f-b32a-9a0fbaf357af
• Move From to group by original owner: https://support.office.com/en-us/article/transfer-ownership-of-your-form-921a6361-a4e5-44ea-bce9-c4ed63aa54b4
Hi Anqi,
Thanks a lot for the investigation done on this issue.
Is it possible to get the form's owner who created this form? If so, could you please provide it.
Thanks again for your support.
Regards,
Arun Kumar D
Hi Anqi,
Thanks a lot for your support and the information provided in this which was more helpful. Really appreciate the way you responded in a timely manner and detailed way by which we got the complete picture of the issue. Thanks so much again.
Regards,
Arun Kumar D.
- Hi Arun, the form owner's user account has been closed and all info has been deleted, thus we are unable to get the user info. Thanks for your understanding.