Forum Discussion
Is Microsoft Forms down right now?
Hi Team,
Unable to access the response page and design page of a form. Checked with the owner and they couldn't find the Form in their MS forms home page. got confirmation none of the owners deleted the Forms. Is there any issues going on. Please help in solving the issue and let me know how this can be resolved.
- AnonymousDec 18, 2018
Hi Anqi,
Thanks so much for your response.
Here are the links:Link to Survey in FORMS
https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.office.com%2FPages%2FResponsePage.aspx%3Fid%3DI6-jEmmnVEaEf5WPPUefSvs1cy4XW3tHl5VZr-BPFzNURFVRNTE2UFgzUlA5OERPQjdXU0JCQ09SVi4u&data=02%7C01%7CArunkumar.Devaraj%40nestle.com%7Cea7eb5624e3949c2129908d664084bcd%7C12a3af23a7694654847f958f3d479f4a%7C0%7C0%7C636806384124689419&sdata=BRupxivSmKnReEPcYx%2Fee9mKkEgPAKe6aoHg4eh7qgM%3D&reserved=0
Link to Admin FORM to see the responses
https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fforms.office.com%2FPages%2FDesignPage.aspx%3Ffragment%3DFormId%3DI6-jEmmnVEaEf5WPPUefSvs1cy4XW3tHl5VZr-BPFzNURFVRNTE2UFgzUlA5OERPQjdXU0JCQ09SVi4u%26Token%3Dab76aeb7bddd467e96d327ad3acacd07&data=02%7C01%7CArunkumar.Devaraj%40nestle.com%7Cea7eb5624e3949c2129908d664084bcd%7C12a3af23a7694654847f958f3d479f4a%7C0%7C0%7C636806384124699433&sdata=P98dhNP1J4pMhkr1GzQjCaqst6RV3sg577JSNFohFoU%3D&reserved=0- AnonymousDec 19, 2018
Hi Anqi,
Good day to you! Thanks a lot for your help in solving our issue.
Any luck on the issue I reported. Do you need any more information regarding that issue?
Thanks again for looking into it.Regards,
Arun Kumar D.
- Anqi DuDec 19, 2018Former EmployeeHi Arun, here's the investigation result - This forms owner has been deleted from this organization and his/her user account has been closed. All account-related data for this Form will be deleted 30 days after a user account is closed, for details please refer to https://support.office.com/client/frequently-asked-questions-about-microsoft-forms-495c4242-6102-40a0-add8-df05ed6af61c.
We recommend origin owner moves his/her form to Group before he/she leaves. (Co-author couldn’t move forms to Group).
There’re some detailed steps may help to do the ownership transfer:
• Duplicate Form: https://support.office.com/en-us/article/share-a-form-or-quiz-as-a-template-82ea9d8a-260a-47a0-afdb-497f3d746e3f
• Download Excel: https://support.office.com/en-us/article/check-your-form-results-02859424-341d-406f-b32a-9a0fbaf357af
• Move From to group by original owner: https://support.office.com/en-us/article/transfer-ownership-of-your-form-921a6361-a4e5-44ea-bce9-c4ed63aa54b4