Forum Discussion
rcheetha
Jul 07, 2021Copper Contributor
Insights disappearing from existing form
Hi All, Bit of a wierd issue, we have a form that has over 30 responses. Previosly the Ideas/Insights feature has shown helpful insights. However, we recently logged in to the Form again and...
Indydog
Aug 09, 2021Copper Contributor
Just had exactly the same problem today with my Masters dissertation research data
Checked responses before I went on holiday, some really good information in the insights - opened up the forms today, the responses are all there but no insights 😩
I have emailed the ICT Dept at work, hopefully they can help - if they have any suggestions I will post on here
Checked responses before I went on holiday, some really good information in the insights - opened up the forms today, the responses are all there but no insights 😩
I have emailed the ICT Dept at work, hopefully they can help - if they have any suggestions I will post on here
- chooyenAug 18, 2021Copper ContributorThe insight was a good feature... It was gone when I logged in.... anyone knows how to turn on?
- RobElliottAug 18, 2021Silver ContributorYou can't turn it on manually. It will be there (or not) depending on the number of responses and the type of question. I've also noticed that older Forms created earlier than this year don't tend to have Insights.
- Tr0ubl3Sh00t3rAug 18, 2021Copper ContributorThat's interesting RobElliott and thank you for this, so you're saying the age of the form created and the amount of responses has to be a certain amount in order for the insights feature to show. Does anyone out there know what the questions types need to be and how many responses our required in order for insights in forms to work? I can understand why it might not work for one response but I'd have hoped 2 or more it would automatically work.