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Lokyz8's avatar
Lokyz8
Copper Contributor
Apr 08, 2020

Incomplete or empty forms responses (Web App)

Hello,   I created a dozen of forms using only the web app. I used theses forms everyday for the last 3 weeks and it worked great, with a flow getting the responses into an Excel worksheet.   Bu...
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SamiMarzouki's avatar
SamiMarzouki
Copper Contributor
Apr 09, 2020
Also following, I'm also having the same problem!
Yao Ke's avatar
Yao Ke
Icon for Microsoft rankMicrosoft
Apr 09, 2020

SamiMarzouki Sorry for the inconvenience, we had a bug caused this, this was resolved around 12:30 PM PST, but the previously lost response likert data cannot be recovered. 

  • hannahmarollo's avatar
    hannahmarollo
    Copper Contributor
    Nov 05, 2021

    Yao Ke - I am also experiencing this issue, though it looks like the bug was resolved back in April of 2020. Is something else going wrong? The form worked for me a week ago, but now when people submit answers the responses come back as completely blank. 

    • Jessie Chen's avatar
      Jessie Chen
      Icon for Microsoft rankMicrosoft
      Nov 08, 2021

      hannahmarollo Thanks for reporting the issue. For the missing response, do you mean the response data missing in the Excel file or in the Forms web under the "Responses" tab?

      • hannahmarollo's avatar
        hannahmarollo
        Copper Contributor
        Nov 09, 2021

        Hi Jessie Chen - Thanks for your response!

         

        The responses show in the form (and if you export to excel), but they don't show in the SharePoint List that I created that populates the responses. It was working last week, but on Friday it stopped populating the responses at all. 

         

        Here is how the flow looks now. 

         

        Thanks,

        Hannah

  • Lokyz8's avatar
    Lokyz8
    Copper Contributor
    Apr 10, 2020

    Yao Ke I can confirm. It's working flawlessly today 🙂

     

    Thx

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