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Lokyz8's avatar
Lokyz8
Copper Contributor
Apr 08, 2020

Incomplete or empty forms responses (Web App)

Hello,   I created a dozen of forms using only the web app. I used theses forms everyday for the last 3 weeks and it worked great, with a flow getting the responses into an Excel worksheet.   Bu...
microsoft forms
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SamiMarzouki's avatar
SamiMarzouki
Copper Contributor
Apr 09, 2020
Also following, I'm also having the same problem!
  • Yao Ke's avatar
    Yao Ke
    Icon for Microsoft rankMicrosoft
    Apr 09, 2020

    SamiMarzouki Sorry for the inconvenience, we had a bug caused this, this was resolved around 12:30 PM PST, but the previously lost response likert data cannot be recovered. 

    • hannahmarollo's avatar
      hannahmarollo
      Copper Contributor
      Nov 05, 2021

      Yao Ke - I am also experiencing this issue, though it looks like the bug was resolved back in April of 2020. Is something else going wrong? The form worked for me a week ago, but now when people submit answers the responses come back as completely blank. 

      • Jessie Chen's avatar
        Jessie Chen
        Icon for Microsoft rankMicrosoft
        Nov 08, 2021

        hannahmarollo Thanks for reporting the issue. For the missing response, do you mean the response data missing in the Excel file or in the Forms web under the "Responses" tab?

    • Lokyz8's avatar
      Lokyz8
      Copper Contributor
      Apr 10, 2020

      Yao Ke I can confirm. It's working flawlessly today 🙂

       

      Thx

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