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Traveling_Dutchman's avatar
Traveling_Dutchman
Copper Contributor
Sep 16, 2021

HELP PLEASE - You don't have permission to give others access to this file.

Good morning Folks,

 

I need some assistance. I have a user who is a sales manager for my company in a different state. She shares PDF's with a variety of people every day. Recently she started seeing this error when emailing docs. A reply email will come back after sending these (and other) docs. I had her try attach those from SharePoint, OneDrive and locally from her machine, same results. After testing with one of my service desk guys, I found that the attachments do get delivered and the recipients are able to open them (Or at least the ones we tested) I have not found much about this online and was hoping someone could help me get to the bottom of this.

 

I cant seem to add a screenshot but the error reads exactly as follows...

 

You don't have permission to give others access to this file.

The message was sent, but the following people might not be able to access the file"

Jxxxxxx@Domain.com

You could try:

*Asking the file file owner to give the recipient permission to access the file

*Sending the file as an attachment instead of a link

 

Note: The files were sent as attachments

 

Sorry for posting this here, but hours long searching on Google yielded nothing.

TIA

Johan

5 Replies

  • RobElliott's avatar
    RobElliott
    Silver Contributor

    Traveling_Dutchman this doesn't appear to have much to do with Microsoft Forms. can you give more info about what is happening with Forms here?

     

    Rob
    Los Gallardos
    Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

    • Traveling_Dutchman's avatar
      Traveling_Dutchman
      Copper Contributor
      Hi Rob,
      I am not sure where this issue stems from and I am just starting to open up this can of worms. I am amazed at how little I can find on this particular issue. I posted my question here as a last hail Mary and hopefully someone can help me in the right direction.
  • Anonymous's avatar
    Anonymous
    Hello
    Are you writing about sharing PDF through an email program?
    Is it with Forms?
    Has the administrator assigned specific permissions to this user?
    • Traveling_Dutchman's avatar
      Traveling_Dutchman
      Copper Contributor
      Hi there.
      Yes its sharing PDF's through OWA. The user has an O365 E1 license. In this case the PDF's are marketing material. I didn't see any any specific permissions that changed over tha last 48 hours. This issue started just yesterday all of a sudden.

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