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Petra_Lattunen's avatar
Petra_Lattunen
Copper Contributor
Aug 12, 2019

Forms total points column content missing in excel

Hi all,

 

I have used Forms now for many months and used to check the quiz results by downloading excel sheet. Everything has worked fine till last week: on downloaded excel the total points column can be seen but there is no points/numbers in the colmn (like it used to be). I have not made any changes on the original quiz.

 

Can somebody help? How can I get the total points showing in excel again.

 

Tanks,

Petra

9 Replies

  • Petra_Lattunen's avatar
    Petra_Lattunen
    Copper Contributor
    Hooray, it works! Indeed thank you Microsoft. An thank you all about your help and support!
  • vcm14's avatar
    vcm14
    Copper Contributor

    Petra_Lattunen 

    Looks like it's been fixed. I just opened the excel of a forms and the total points column with the results already appears. Thanks microsoft

  • vcm14's avatar
    vcm14
    Copper Contributor

    Petra_Lattunen 

    I'm having exactly the same problem. I would appreciate a solution to MS before the new school year begins.

  • dembow's avatar
    dembow
    Copper Contributor

    I'm having the exact same issue. Columns in Excel just come out empty since last week. What gives?

  • Andrew Young's avatar
    Andrew Young
    Copper Contributor

    I'm having the same issues here Petra_Lattunen .

     

    Previously (last Year) there were issues when the number of responses went over 2000 then I believe this was fixed.

     

    Can I ask how many responses your report has?  I just wonder if that is part of the problem or whether it is a wider issue.

    • Petra_Lattunen's avatar
      Petra_Lattunen
      Copper Contributor

      Thank you for your replyAndrew Young ,

       

      I was wondering the same issue, but there is only 580 responses on my quiz so perhaps that´s not the issue or what do you think?

      • Andrew Young's avatar
        Andrew Young
        Copper Contributor
        I've tested with as little as 5 responses and the still the points don't show. So there must be an issue with MS FORMS from there end.

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