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robertmitchelluk's avatar
robertmitchelluk
Copper Contributor
Jul 04, 2020

FORMS that have recently ALL disappeared

Hi, I use Microsoft 365 and use FORMS on the web regularly to create results FORMS for friends to fill in the form to show their 5k run time for the week.  Over the weeks I'd created about 11 of thes...
microsoft forms
Mhassan88's avatar
Mhassan88
Copper Contributor
Jul 07, 2020

robertmitchellukI'm suffering from this issue too!.

This is quite shameful indeed!. We're using this product for serious stuff and we rely on the company for maintaining its product's quality!. Yet, we become puzzled with out valuable data simply....disappear!!!!!.

Anyway. since I managed to make Ms.Forms automatically email me a notificaiton for each response, I was able to see my ' vanished' forms, edit them and even export their responses. However, I'm still unable to view these 'disappearing' forms in the main Ms.Forms page.

I even tried to duplicate the same form in another email, but without success, which might suggest a server-side issue.

We really would like to have an input from the Microsoft Forms team, since this is a really sensitive matter we're dealing with here !!!!!

  • Bill_Harlan's avatar
    Bill_Harlan
    Copper Contributor
    Oct 19, 2020

    Mhassan88 Same problem. This is a big problem. Forms disappeared on an important survey. If I can't fix this, the Forms feature is unusable. Hello, Microsoft?

    • Cindy420's avatar
      Cindy420
      Copper Contributor
      Aug 20, 2021

      Bill_Harlanand all- i am having the same issue, ran a poll at the start of the month and hoped to share it on a monthly meeting and IT IS GONE !
      Can someone tell me how to get back my form to view it at least? 
      Thanks very much. 

  • robertmitchelluk's avatar
    robertmitchelluk
    Copper Contributor
    Jul 07, 2020

    Mhassan88 Yes all very frustrating as I've had to now move to Google FORMS as I can't trust MS FORMS again until I find out why all my FORMS disappeared.  I unfortunately didn't get FORMS to automatically email me a notification for each response.  Did the email allow you to link back into the missing FORM or just see the reply on the email? Wondered if it was worth comparing the link in the email to the link to fill the form in to see if there was a common part that would allow you to get back into other FORMS?

    • Mhassan88's avatar
      Mhassan88
      Copper Contributor
      Jul 08, 2020

      robertmitchellukWhen  I linked my forms to my email, the messages I was receiving contained a link to the forms themselves. Through this link, I'm still able to view and modify the questions, sharing the forms, viewing their responses and even sharing the forms with others- and I hope this continues as I can't tolerate losing these data!!!. The only problem is that I can no longer access these forms without these links!!!. 

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