Forum Discussion
Forms terminates early, before the end of my survey
The form works perfectly for the first 35 questions but terminates early (skips right to the end of the survey with the 'submit' button) on question 36. There are 54 questions in total in my form, so it misses out on the last 18.
I've checked the form branching and it indicates 'Next' (i.e. next question), but clicking 'Next' in practice brings me to the end of the form. I've also tried inserting sections and forcing it to go to the next section after Q36, to no avail, it still goes straight to the end of the form on clicking 'Next'.
Is this a known bug and do you have a solution to this? Thank you.
I found the solution to this that may or may not be universal. I copied an existing form and added sections after the last section and the form exited at the end of the previous form's last section. The solution was to go to "add branching" under the section's meatball menu and find the section with "End of the form" as the "go to" option then set it to "Next."
- same here!!!
- I couldn't wait, so I created a new form and it works as expected. Thanks!
doyangMicrosoft
Thank you for your feedback regarding the branching issue. Could you please share your form with us by sending a link that allows us to duplicate it? If you have any privacy concerns, feel free to remove any sensitive information before sharing. We primarily want to review the branching logic.
Thank you!
Best regards,
Jake
- Was there ever a resolution to this? It just now happened to me and I've been using Forms for years!
same situation for me TiffanyAW1979
- doyangHi, I've sent message to you and above users who has the similar issue to ask for further information. As DingkunXie mentioned, we need sample forms to reproduce the issue. Please check the inbox in this site and reply. Thanks.
- DingkunXieCould you please obtain a repro form and send me a private message with a collaboration link of it? That way, I can debug the problematic form to understand the root cause.
- DingkunXieThank you for bringing this bug to our attention. I will forward the details to the product team, and they will begin working on a fix shortly once it is confirmed as a regression.
