Forum Discussion
Snaefellsnes
Sep 25, 2020Copper Contributor
Forms showing blank when language is not english on mobile
Hello, It seems this problem started today. We have a multilingual Form. When used on a mobile app where the browser language is not english, the form shows blank; we have to select another surve...
Marco6031
Sep 28, 2020Copper Contributor
Same issue here for us as well.
This started on Thursday or Friday when initially I thought it was related to caching or just iOS not being up to date and I can confirm its related to the OS language and issue occurs on PC, iOS and Android as multiples users confirmed the situation.
I am hoping for a quick resolution from Microsoft since this is affecting us big time with external users not filling the form at all since they think its not working.
This started on Thursday or Friday when initially I thought it was related to caching or just iOS not being up to date and I can confirm its related to the OS language and issue occurs on PC, iOS and Android as multiples users confirmed the situation.
I am hoping for a quick resolution from Microsoft since this is affecting us big time with external users not filling the form at all since they think its not working.
- Marco6031Sep 28, 2020Copper ContributorAnother bug related to this:
I made a copy of my multi-language form, decided to try having French as primary and English as my secondary it totally breaks the form.
On iOS I would have twice French Canada selection from the language selection inside forms while my iOS is in French. If I switch my iOS in English, form only loads in French and there's again 2 selections for French in the dropdown but both loads French.
They have messed up something in the language detection. So anyone with this issue do NOT try to have French as your primary language because you won't be able to even load the English version at all.