Forum Discussion
Forms responses missing when Excel is opened
- Apr 28, 2018
Dear Forms customers,
Forms for Excel contains a live data connection to your form. Any new response data will be stored in your form, and also be reflected in your workbook. On occasion, the workbook may not contain the latest data for a number of reasons.
If this is the case, Forms provides a new feature, "Sync all responses to a new workbook", in order to “sync” your most recent responses to a new workbook. This new workbook will be stored next to your original workbook on OneDrive for Business or SharePoint Online. This will ensure your data is up to date. Learn more about how to get missing data.
Regards,
Zhongzhong
Hi Robert,
Do you mind to send out your form URL to me with private message?
I could connect with engineering team to investigate.
Regards,
Zhongzhong
Hi , I'm experiencing the same issue. Could you please help? I've sent the URL to your message. Our staffs are responding to our forms, but we only see some empty rows in excel. We need it immediately as we use the forms heavily to do our operational wors. Please kindly help.
Thanks,
Esther